Quality is our top priority! If any mishaps happened with your orders, we encourage you to return and exchange your order. Be it a defected piece or your order came in different size and/or colour. Here is how we can help you fixed the order:
- Your order must be returned within 7 working days.
- Make sure your order have not been used. Keep the packaging and all the tags intact when returning the order.
- Please attach your authentic receipt or invoice of your order.
- Your order can be exchange as long as the stocks are available or we can give you a store credit with no expiration date for your next purchase.
- We are not covering delivery and shipping expenses for returning and exchanging orders.
- Shipping costs are non-refundable.
- Expect your exchanged product to be received in 3 working days. But, depending on where you live, the time may vary.
We love ourselves some sale deals. Unfortunately, all sale items are non-refundable and cannot be exchanged.
What you pay is what you get. If you get a defected or damaged product you can always return them within 7 working days and get a refund. You can also ask for a refund if you already completed the payment but the stocks are out.
- Send us an email at firstname.lastname@example.org
- Send your item to: Jl. Sisingamangaraja No.24, RT.1/RW.1, Selong, Kec. Kby. Baru, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12110
- Shipping delivery are non-refundable